In addition to Larry's help, this is dated, although it is probably still helpful around the edges: http://www.amazon.com/Setting-Bank-Records-Management-Program/dp/0899307485
You should be able to find some used copies around. ARMA's Bookstore still sells it as well.
I can't believe that the book is 20 years old.
Patrick Cunningham, CRM, CIP, FAI
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