Kelly, remember the key principle: a record's value comes from its content, not its medium.
The question becomes, "How long do I need to keep the information in the record?"  It doesn't matter whether  that information is a Tweet, in an email, in MS Word, calligraphed onto parchment, or doodled on a cocktail napkin.

For me a key challenge to managing records on social media is capture:  What is the best technique for gleaning the information off the site and preserving it in a stable, manageable medium? Since there are options and no universal answer, a suitable answer requires expertise, insight, and, perhaps, craftsmanship.

That's why I love electronic records management -- there's always a new challenge to address and overcome.  

Gordy
Gordon E.J. Hoke, CRM
[log in to unmask]
Waukegan, IL USA




Gordon E.J. Hoke, CRM

List archives at http://lists.ufl.edu/archives/recmgmt-l.html
Contact [log in to unmask] for assistance
To unsubscribe from this list, click the below link. If not already present, place UNSUBSCRIBE RECMGMT-L or UNSUB RECMGMT-L in the body of the message.
mailto:[log in to unmask]