Steve Whitaker stated: You got that right Hugh; I hate paper. No need for it as an information media; outdated technology.
While I totally agree with both Steve/Hugh to an extent the REAL world says that budget/resource constraints will still cause this type of behavior to occur. The ability to lessen the impact on the constituents needing these records is now the key to making the best of the resources available. Technology is great - but poorly executed technology is worse than stacked boxes that are properly archived.
Have a great week
Steve
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