Greetings Andrew, In your message, you say "The remaining 12% of requirements were optional or could be met in various ways - for example, the management of paper records (which we do in lists)." Could you please clarify what you mean by “lists”? Many thanks, Fred ════════════════════════ Frederic J. Grevin Vice-President, Records Management New York City Economic Development Corporation www.nycedc.com<http://www.nycedc.com/> [log in to unmask]<mailto:[log in to unmask]> 212-312-3903 (w) [cid:image016.png@01D1ACFB.9A507D30]<http://www.facebook.com/NYCEDC> [cid:image017.png@01D1ACFB.9A507D30] <http://twitter.com/nycedc> [cid:image018.png@01D1ACFB.9A507D30] <http://instagram.com/nycedc> [cid:image019.png@01D1ACFB.9A507D30] <http://nycedc.tumblr.com/> [cid:image020.png@01D1ACFB.9A507D30] <http://www.flickr.com/photos/nycedc> [cid:image021.png@01D1ACFB.9A507D30] <http://www.linkedin.com/groups?gid=40218> [cid:image022.png@01D1ACFB.9A507D30] <http://www.youtube.com/nycedc> [cid:image015.jpg@01D1ACFB.9A3505F0]<http://www.nycedc.com/2015TimeCapsule>