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Andrew, thank you for this really detailed description.
It does confirm for me that SharePoint is not really capable of managing physical records, at least to the extent that we view that function.
We're currently Autonomy Records Manager users, expecting to migrate to HP Records Manager (which you may remember as Tower Software's TRIM), as ARM is an "end of life" product.
Fortunately, HP RM has a SharePoint "connector" with various approaches to manage records in SP. We're looking forward to exploring these. Once we get past the migration, that is (migrations are so... INTERESTING).
Best regards, and have a great weekend.
Fred
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Frederic J. Grevin
Vice-President, Records Management
New York City Economic Development Corporation
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