The defendant argued that under the applicable document retention policies,
any such e-mails would have been destroyed after thirty days and,
therefore, no such documents existed.  The defendant further asserted that
it had undertaken a thorough search of its various electronic communication
systems and had found no documents. In response, the plaintiffs noted that
the defendant’s contentions could not be accurate, as reports from one of
the systems at issue, the Customer Retention Resolution System, made
specific reference to e-mails but those e-mails were not produced.

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http://bit.ly/2cksdgr+

-- 
Peterk
Dallas, Tx
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