I would say that the shift to content services doesn't mean that ECM
software is dead, although I think it might change how it is used. Has
anyone else seen this shift? In what ways has it changed your IM
approach versus the traditional ECM model? Don maybe you have some
stories to tell.
The only constant is change...
Wayne Hoff, CRM, IGP
Calgary, AB
Opinions expressed are mine and not my employer's.
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