Great comments Molly. I agree there's nothing more disheartening than a
committee without passion that only meets to talk and doesn't direct action
at the tactical level.
As with most organizational problems I also believe it requires a
two-pronged top-down and bottom-up approach. One of the key bottom-up
stakeholders are the resources responsible for the day-to-day operation of
the storage systems. These days it's often a senior IT Pro who's
responsible for servers and applications during a busy day, and needs to
keep both the IT Ops manager and a key Business manager interested in a
particular system happy. The RM Steering Committee also needs a captain to
keep all the majors and crews working in unison.
Thanks for getting this interesting discussion started Frank. I do like
your point about the importance of gathering the appropriate senior
management resources together to make sure RM isn't a disorganized skirmish
between corporate fiefdoms.
Bruce
On 8 January 2017 at 08:13, Molly Kitchen <[log in to unmask]> wrote:
> In theory this is how large organisations should work together to manage RM
> ownership. In practice it's not so easily achieved particularly for
> electronic records. Unless you have a mandate from the C Suite that is
> propgated down through the organization then not much will be accomplished
> from the Steering Committee. Then there is the question of who is the
> champion/organizer of the Steering Committee. What is their purpose/role.
> How do you get the architects/users educated to include record types
> associated to the content who does this. How do you audit enterprise wide
> this is working as is. Now you have systems that are sunsetting how do you
> associate the record types to these systems. Who keeps track of where this
> information is sunset. Where is that information tracked. You have
> enterprise applications being set up who is the champion to say/monitor
> that record types are being set and where the information should be stored
> per record type. Now it is time to destroy the content. Who facilitates
> this.
>
> So in theory a Steering Committee is the first step but there is a lot more
> needed.
>
>
>
> On Jan 6, 2017 10:04 AM, "Frank Guerino" <[log in to unmask]> wrote:
>
> > Hi Ashley,
> >
> > Thanks for the feedback. I certainly hope it helps you in your efforts.
> > Please feel free to reach out if you think there are other
> topics/materials
> > that might help you in your efforts.
> >
> > Have a great weekend,
> >
> > Frank
> > ‹
> > Frank Guerino, Managing Partner
> > The International Foundation for Information Technology (IF4IT)
> > http://www.if4it.com
> > 1.908.294.5191 (M)
> >
> >
> > On 1/6/17, 10:52 AM, "Haughton, Ashley" <[log in to unmask]>
> wrote:
> >
> > > Thanks, Frank. We are trying to reinvigorate our program and would like
> > to
> > > resuscitate our committee, but we have quite a bit of work to do to
> > convince
> > > our general counsel that this is worthwhile. This article looks like it
> > will
> > > help quite a bit.
> > >
> > > Ashley
> > > --
> > > Ashley Haughton
> > > Records and Information Manager
> > > Records Management, Information Technology Services
> > > University of Lethbridge
> > > 4401 University Drive West
> > > Lethbridge, AB T1K 3M4
> > > Phone: 403-329-2725
> > > Web: www.uleth.ca/records-management
> > >
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