Even though you require vendors to design retention functionality into their 
product that doesn't ensure that it always works as easily as advertised.  In 
addition to requiring that IT puts in their documentation that retention 
requirements are required you also want to test that during the POC to 
ensure it meets your requirements.  Ideally you want to pilot this 
functionality with a business area to get their feedback to understand their 
business processes and the impact of defining retention rules.  Then you 
need to figure out how to make this as seemless as possible to the 
business area.

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