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Date: | Tue, 15 Mar 2005 09:09:27 -0800 |
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Laurie wrote:
"It has always been my opinion that the original version of ISO15489.1 & .2
should have utilised some wording in a more directive manner with the use of
MUST, SHOULD and or WILL or probably the most appropriate would have been
something along the line of -
To be able to meet or attain the highest or maximum level of efficiency with
a RIM System it is desirable and possibly even mandatory that the following
procedure/s be implemented in an RIM system."
This is probably the one area of the conversation that I do not concur with.
When we were asked initially to review the standard I voiced my opinion to
make the standard into a mandatory requirement would be a mistake. If it
was a mandatory requirement, whom did it apply? Did it apply to every
business, certain businesses, government only, private only. As a standard
it would appear to apply to every organization, big or small. If it applied
to every organization from the small "green grocer", 7-11, or one person
private enterprise, then it becomes a nightmare. I say they for one
specific reason: Legal. I won't go into the ramifications of establishing
this precedent.
Robert W. Dalton, CRM
Dalton Consulting
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253-565-1459
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