As a Vendor, I have adopted the same policy.

Look at it from our point of view. We have NO idea what you have in those
boxes. We do have a clause in our contract which allows for a higher
coverage, but we charge for it, and the charge is directly dependant on what
you tell us that box should be worth. I have never had a client take me up
on that extra coverage. In most cases clients have valuable papers
insurance, and we always suggest to check with their insurer if they are
concerned, as often this is an included coverage for them.

Andy von Busse
President
Forte Record Storage Inc.
"Your locally owned shredding and storage partner"
Ph: 780-436-7517
Fax: 780-401-3419
www.forterecordstorage.com

-----Original Message-----
From: Records Management Program [mailto:[log in to unmask]] On Behalf
Of Chris Browne
Sent: Friday, February 29, 2008 12:14 PM
To: [log in to unmask]
Subject: [RM] Storage vendors and liability

Dear Godfathers and Godmothers of RIM,

I'm intensely curious to hear what other organizations have been able to
negotiate into their storage contracts regarding vendor liability for
lost containers or digital media.

The Vendor That Shall Remain Unnamed assumes liability up to $1 per box,
which seems almost offensive. I'm wondering - has anyone ever negotiated
liability into their contracts based on content type? For example, a
certain liability is established for containers archived under a certain
record series, such as general accounting, whereas a different level is
established for intellectual property records series. Or perhaps levels
based on standard containers versus vital records?

Anyone doing something similar?

By the River in the sunny City of Trees.

Chris Browne
Micron Technology, Inc.
Boise, Idaho

"The real are of conversation is to not only say the right thing at the
right time, but also to leave unsaid the wrong thing at the tempting
time."

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