I agree with Peter. We just recently adjusted our retention schedule to
eliminate all ACT + retention periods for the same reason you are now
having this dilemma. In our case, we choose what would be the longest
retention period possible. For instance we had a rentals category with 7
ACT+. We talked to our rentals staff, found out that the longest rental
term would be 25 years and set the retention at 32 years. I know this is
not perfect, but it solved a problem at our end. We found that staff were
not letting us know when the trigger was to start. We may end up keeping
some records longer than expected but we now have a definitive timeframe
set.
John Annunziello, ermm
Manager, Records and Information
Toronto and Region Conservation Authority
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"Information is a corporate, strategic asset that needs to be managed"
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