Dustin,  If your retention schedule is a good fit for your business 
(which I assume it is), when the records are up for disposal, they 
are no longer useful records.  It's like saying let's keep all our 
used tissues or bags of kitchen garbage.  I think it's called 
"hoarding" -- the inability to discard.
Not sure what kind of re-framing would comfort your concerned 
individuals or allow them to see the light.  Here I just tell them 
the process we go through before we can dispose of anything and let 
them know if the retention isn't appropriate for their needs to let 
me know and we can work something out.
good luck!
sincerely,
Vana

Vana Lopez
District Clerk
Fairfield-Suisun Sewer District
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><snip> There were a few individuals who have severe
>opposition to "throwing records away" even when past their retention
period.  The question was "well why can't we just hang on to them?" <sniip>

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