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Date: | Tue, 4 Nov 2008 01:10:15 -0800 |
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Hi all,
I attend a community college in Hawaii and am currently taking a records & information management class. I need help on two of my assignments that are due at the end of the semester. I’m welcome to any comments and suggestions.
My first assignment is to research a topic and present to the whole class. The topic I have chosen is the issue of privacy when dealing with customer information/customer service.
I have already started researching information from my textbooks from class, but I am open to what others may have to say or recommend on the issue, like:
1. What are the potential records and information management solutions?
2. What are the various alternatives available for consideration?
3. Is there any ROI involved?
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And finally, I have to do a theoretical paper on disaster recovery. I have an introduction and an outline in mind, but if anyone has any suggestions, like where to find more research or what books to read, that would help a lot.
Again, thank you for taking the time to help and I really appreciate it.
~Melissa~
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