Hello Janice,
We are a Lotus Notes shop and have a hybrid of a archiving tool crossed
with a home grown tool that provides some basic RIM functionality. On
Notes, it is really not all that different than other email clients, it
provides all the same functionality (email, calendaring, tasks) but the
interface is a little different than what you may be used to from Outlook
or other clients.
I think the RIM tool should remain your focus and the integration aspects
are better left to your IT personnel on the project. It is important that
you understand the full range of capabilities as well as the limitations
of the solution that you are preparing to integrate so that you can push
towards making sure you get the most out of the tool and addressing gaps.
Adoption is an issue, as it is with all RIM solutions. Users tend to have
their workflows that they have grown accustomed to and are generally
averse to change. The best way to counteract this is to demonstrate the
value that they receive in return, if you fall back on compliance alone
users are generally turned off, but if they see it as an improvement in
the way they work users are much more accepting.
I am currently managing a project to replace our current solution as we
move from Notes to the Exchange (Outlook) environment and am constantly
focusing on ways to increase user acceptance while meeting all necessary
regulatory and business requirements.
Josh Hargrafen
Business Process Analyst / Records Management
MS 109-124, 400 Collins Road NE, Cedar Rapids, IA, USA
Phone: 319-295-6392 / VPN: 295-6392 / Fax: 319-295-2579
[log in to unmask]
www.rockwellcollins.com
From: "Butler, Janice" <[log in to unmask]>
To: [log in to unmask]
Date: 01/11/2012 01:00 PM
Subject: Introduction & Question Regarding Lotus Notes vs. Records
Management Software
Sent by: Records Management Program <[log in to unmask]>
Hello Listserv,
First, let me introduce myself. I am a records and information
professional who began her career 19 years ago as a records coordinator
with a DOE environmental remediation subcontractor in Grand Junction, CO.
In 1995 I boldly moved my family to the north country, in Minneapolis, MN,
and haven't left!
For 14 years I held increasingly progressive records management positions
within a large, privately held food business's law department and then
decided to boldly move on, get out of the records management profession,
and pursue something else for a change. Question? Does a records
professional ever really get out of the profession by any means but death
or retirement? Let's just say I wasn't very successful in moving on this
time and found myself jumping at the chance to establish a RIM program for
a lead battery recycling company in Eagan, MN. (Yep, I am still in
Minneapolis).
Now to my question. Does anyone on the list have a background in Lotus
Notes or experience getting LN users to adopt a records and information
management software (Laserfiche, with retention scheduling, workflow
automation, holds, classification, document control and audit trail
functionality)? Should I even encourage the move or ???
Just an FYI. I admit to having NO experience or knowledge about Lotus
Notes and feel my focus should stay on project planning, GARP alignment,
inventorying, and getting acquainted with Laserfiche. The thought of
expending additional effort to fully understand Lotus Notes holds no
appeal to me. Any thoughts on this?
Thanks in advance for all your comments and advice!!
Janice Butler
Janice M. Butler
Records Analyst
[Description: gopher_logo_4c] Gopher Resource, LLC.
3385 S Hwy 149, Eagan, MN 55121
[Description: cid:image003.png@01C8CBAC.949BC8B0] EnviroFocus
Technology, LLC.
6505 Jewel Avenue, Tampa, FL 33619
651-405-2255 phone
651-405-6423 fax
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