Jessica works at a nursing home in rural Nevada. Most of the software upon
which the nursing home depends is cloud-based, such as the electronic
health records database Jessica consults before she administers
medications. “When there's a widespread network outage, we can't access the
health records until it is fixed,” she says. “My understanding is that
there’s basically one big cable into the valley, so there’s no easy way to
have a backup network solution.”

Sure, the nursing home has a disaster recovery plan: a local system for
printing paper records. But, Janet (same source, but not her real name,
either—their desire for anonymity will soon be clear) isn't quite confident
in the plan. “I don't believe the system is frequently maintained or tested
or that new nursing staff is trained on it," she says. "For that matter,
I'm not sure I remember my own password to it.”


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-- 
Peterk
Dallas, Tx
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