Ditto that Harold. We are about to finally roll out Enterprise/Web Module to 100+ records coordinators throughout various business areas here at USPTO and transitioning from the old 4.10 and Brtieve.  Their technical support and expertise are excellent!   
   
  John

Harold Coltharp <[log in to unmask]> wrote:
  Earl,
I've used Zasio's software for over 14 years now, going through several 
upgrades to the current SQL platform. I frequently compare it to other 
products on the market and quite honestly, I can't find a better product 
out there for a comprehensive records management program, INCLUDING 
ELECTRONIC CONTENT MANAGEMENT. Ours being a Govt entity, it was also nice 
to see the DOD certification. I think they actually have three levels of 
RM programs available, depending on the size of operation you have and how 
comprehensive you want to be with your program. And best of all, their 
technical support staff are awesome, responsive and very good to work 
with. I would highly recommend them.

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