Thank you Bill and Steve. I will follow up with those leads. Natasha
thank you for the web site citations. I will print those out and add
to my list so I have factual presentation to add to the White Paper.
I was trying to find some personal experiences. I remember one
situation a few years ago where a records manager for a large
pharmaceutical had to testify about the chain of custody of batch
records and the lawyer stated that without her testimony that an $80
million dollars lawsuit was in jeopardy. Oftentimes these cases where
someone claims a bottle of a XYZ was defective due to a fault at the
manufacturer with can be proved false with batch records. In these
cases the records are everything and the RM who presides over them is
critical to their validity. A good records manager can make a trial
lawyer look silly.
My cases don't have to be "ginormous" in their proportion. Just simple
examples of how having the right record at the right time saved money
for the corporation or disproved an allegation at a trial. I want
cases of heroic behavior on your part.
I'll start, we were challenged about the use a of a certain term in our
web site. This company claimed it was their name and we could not use
it. We claimed it was descriptive and not able to be trademarked to
the exclusion of our use. We also stated that this term was a
description of art. I was asked to provide a document wherein that
phrase or term was used prior to 1997 and I provided the document from
1989 in which we had used the term to describe a certain type of vault.
In addition, we showed how the term was able to be found in 100's of
thousands of uses on the Google site none of which referenced this
companies name.
By providing this to our lawyer, we averted a law suit. Now the fact
that the document was under 24" of paper on my credenza is not of value
to this heroic story of "Hugh the Records Manager Extraordinaire." But
this is an example of the time and money wasted in a law suit that was
averted by providing the document at the right time. Since I have
changed computers 7 times since 1986, this document was not going to be
found with my computer data base.
Come on people, don't let me be the only one with a heroic story. A
man who stacks paper on his desk in the shape of a Christmas tree and
strings lights on it for a Holiday decoration cannot have the best
story here. Don't let the ugly be the winner here.
This is your Life. Don't be shy. You know that somewhere in your
career you have kicked butt where IT failed to migrate and you were the
"good" savior. As the song says "Release your inhibitions."
Did I mention that paper clips work well as ornament hangers. I use the
Kofax blinking pen as the star on top. (You get them on the ARMA's
Exhibit floor.)
Hugh Smith
FIRELOCK Fireproof Modular Vaults
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(610) 756-4440 Fax (610) 756-4134
WWW.FIRELOCK.COM
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On Nov 3, 2006, at 12:01 AM, RECMGMT-L automatic digest system wrote:
> Contact the Grand Forks, ND Chamber of Commerce. They can give you
> quite a list of who and who didn't survive the flood and fire of 1997.
> http://www.draves.com/gf/
> Try contacting BMS Catastrophe. The are worldwide disaster recovery
> specialists. They had put on a presentation, many years ago, that I had
> attended and had great statistics on that sort of thing. :
> http://www.bmscat.com.
>
> Their presentation, at the time, centered around the big fire in the
> First Interstate Bank building fire in L.A.
> "A disaster plan in action: How a law firm in the World Trade Center
> survived 9/11 with vital records and employees intact", Information
> Management Journal, May/Jun 2003 by Barr, Jean
> http://www.findarticles.com/p/articles/mi_qa3937/is_200305/
> ai_n9260326/pg_1
>
> U.S. recovery: IT heroes toil to restore trading
> "...For Marsh & McLennan's businesses, which occupied floors in 1 World
> Trade Center and 2 World Trade Center, a five-year routine of
> converting
> paper documents to electronic files paid off with more than 25 million
> business documents saved from certain destruction..."
> http://www.infoworld.com/articles/hn/xml/01/09/21/010921hnheroes.html
>
> "The World Trade Center Disaster: A Study on Business Continuity
> Planning at
> Organizations Directly Affected by the Sept. 11 Tragedy" By Dr. Effy
> Oz,
> Penn State University, Commissioned by Strohl Systems
> http://www.strohlsystems.com/MediaPR/_files/WTCReport.pdf
>
> Only veteran medical records remain safe from New Orleans flood waters
> http://www.thedailycitizen.com/articles/2005/09/15/news/features/
> featuresrecords.prt
>
> Patriot Bank in Brooklyn collapses-MPA Systems provides disaster
> recovery
> http://www.mpasystems.com/products/disaster/broklyn_collapse.php
>
> "After the Tsunami, Keys to Recovery Lie In Vanished Papers"
> With Crucial Files Destroyed, Finding Deposits, Proving Identity Loom
> as
> Ordeals
> THE WALL STREET JOURNAL, January 5, 2005
> (needs login/password)
> http://online.wsj.com/article/SB110487876922816907.html
>
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