Hi - I'm developing a list of metrics for assessing the success of
electronic/digital records programs. I would appreciate info about
metrics that you've used in developing and managing your programs (or
that you feel would be useful).
Please post to the group. I'll aggregate the responses to develop a
comprehensive list.
Thanks,
Susan
Susan K. Goodman, CRM, ERM,PECMP
Senior Vice President
Digital Records Program
Bank of America
917-225-9483
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