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Tue, 15 Dec 2009 08:28:38 -0600 |
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List,
For those of you specifically in the Retail industry, what has been your
experience in regards to retention decisions involving customer
sales/transaction history data?
I am well aware of the retention decision process (legal, regulatory,
operational, historical, etc.), but I am looking for particular
experiences with this type of data.
Any input is appreciated. Thank you.
Ben Greene, CRM, ermp
Director-IRM
Best Buy Corporation
(ph)612-291-7402
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