VA’s Convoluted Patient Scheduling Starts with a ‘Helpline’ Call - Nextgov.com Personnel in Phoenix told the IG they destroyed the screenshot paper printouts after they scheduled an appointment, placed the veteran on the electronic wait list, or determined he or she was not a new patient. “Because of this, we could not identify these veterans or confirm that they were ever provided an appointment,” the IG reported. http://bit.ly/1oxCfNT Source: http://www.nextgov.com/health/2014/05/vas-convoluted-patient-scheduling-starts-helpline-call/85354/?oref=nextgov_today_nl See if people are clicking on this link: http://bit.ly/1oxCfNT+ Try the bitly.com sidebar to see who is talking about a page on the web: https://bitly.com/pages/sidebar List archives at http://lists.ufl.edu/archives/recmgmt-l.html Contact [log in to unmask] for assistance To unsubscribe from this list, click the below link. If not already present, place UNSUBSCRIBE RECMGMT-L or UNSUB RECMGMT-L in the body of the message. mailto:[log in to unmask]