re: E-mail management- best practices post http://www.archives.gov.on.ca/english/rimdocs/factlist.htm http://www.archives.gov.on.ca/english/rimdocs/guidlist.htm Links to the Archives of the Government of Ontario Records Scheduling Program and great fact sheets. John A. Gervais Program Manager Policy and Standards Section Information Policy and Governance Division Intergovernmental and International Affairs Directorate Policy and Planning Branch Canada Revenue Agency 25 Nicolas Street, 16th Floor Ottawa, Ontario, Canada, K1A 0L5 ' 1-613-688-9302 * mailto:[log in to unmask] " http://www.cra-arc.gc.ca/ List archives at http://lists.ufl.edu/archives/recmgmt-l.html Contact [log in to unmask] for assistance