I use a similar methodology as Peter describes, except I choose to save
messages outside of Outlook as rtf files.  This breaks the dependency on
Outlook, yet maintains the integrity of the message and the attachments.
I did a quick test and when I saved Peter's message as an msg file, it
was 21kb.  When I saved the same message as an rtf, it was 2kb.  Plus,
the msg file was full of garbage text, where the rtf was an exact
replica of the original message.  I vote for rtf format when saving
email outside of the messaging program, and not having an EDMS or ERMS
to "store" it.



Lee Michael, CRM

-----Original Message-----
From: Records Management Program [mailto:[log in to unmask]] On
Behalf Of Peter Kurilecz
Sent: Wednesday, November 10, 2004 12:32 PM
To: [log in to unmask]
Subject: Re: E-mail management- best practices

Actually there is another way to store Outlook emails besides the .pst
file format. And this method allows you save the individual messages or
calendar items in the .msg format. you can copy or move the email from
your inbox to a folder in the my documents folder. This will also move
any attachments associated with the email. One advantage with this is
that you can open the message without being logged into Outlook, while
the pst format requires that you be logged into your Outlook account.

By using the msg format you can then associate the emails with other
records into a single folder for example if you have an electronic
project folder with sub-folders such as budget, schedule, etc you could
have one called email.

Granted this methodology is highly dependent upon the user I think it is
far easier to use than the pst format.

--
Peter A. Kurilecz CRM, CA
Richmond, Va
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