San Antonio Chapter

of


ARMA INTERNATIONAL


 

Presents

 


E-MAIL & INSTANT MESSAGING: RISKS, RULES, RECORDS, RESPONSIBILITIES


 

Audience:  Information, Financial and Records Professionals, Attorneys,
Corporate Trainers, Government

 

January 18, 2005

Embassy Suites

7750 Briaridge (I-10 & Loop 410)

San Antonio, Texas 

 

8:00 a.m. - 4:30 p.m.

Topics:

*       E-Mail  Risks, Rights, Responsibilities

*       The Three Es of E-Mail Risk Management

*       E-Mail/IM Content, Confidentiality and Netiquette

*       Strategic E-Mail Management

*       Electronic Business Record Retention and other Critical E-Mail
Rules

*       E-Mail Policy 101

*       Instant Messaging:  Risks, Rules, and Regulations

 

 

SPEAKER:  

Nancy Flynn helps clients worldwide enhance their e-mail skills by
focusing on the creation of clean, clear and compliant content.

 

The author of 6 books published in 4 languages-her titles include E-Mail
Rules, Instant Messaging Rules, The ePolicy Handbook, and Writing
Effective E-Mail.

 

A noted e-mail expert, Nancy has been featured by The Wall Street
Journal, Fortune, US News & World Report, New York Times, CNBC, CNN,
NPR, CBS Market Watch, and BBC Radio among others.  She also serves as a
consultant to and expert witness for law firms engaged in e-mail-related
litigation.

Member, National Speakers' Association; Adjunct Faculty, Ohio State
University

 

 

Training Goals

 

E-Mail & Instant Messaging: Risks, Rules and Regulations

 

1.      Enhance overall e-mail awareness and e-mail risk reduction 

2.      Provide e-mail users with an understanding of e-mail risks
(organizational and individual), rights, responsibilities, regulations
and rules.

3.      Focus on content.  How (and why) to create content that is
clean, clear and compliant.  How (and why) to steer clear of content
that violates industry and government regulations, jeopardizes client
and firm confidentiality, triggers regulatory fines, threatens
litigation, and creates other e-mail disasters.

4.      Review confidentiality, contractual obligations, and the risks
inherent in careless and/or off-the-cuff e-mail messages.

5.      Address electronic business records, retention, deletion, and
archiving.

6.      Enhance productivity through effective e-mail management.

7.      Provide attendees with an understanding of the risks inherent in
Instant Messaging.  Review the rules of strategic IM management
including retention, deletion, and archiving issues

8.      Stress the important role employee education plays in e-mail and
IM risk management.

 

Registration Information:

 

NAME:
__________________________________COMPANY:______________________________
___

 

ADDRESS:
__________________________________E-MAIL:_______________________________
___

 

CITY:_________________STATE_______ZIP______PHONE:_______________________
___________

 

ARMA MEMBER: __________         $150                NON-MEMBER:_________
$175

 

Register by Friday, January 7, 2005, and be eligible for a CD/DVD Player
courtesy of OCS, a Toshiba Company.

 

Send Registration Information and Checks Payable to: 

            (OR Payable by Credit Card)

ARMA San Antonio                             VISA OR MASTER CARD (circle
one)

P. O. Box 830660                                Name on Card
____________________

San Antonio, TX  78283                      Credit Card Number
_______________

                                                            Expiration
Date______Amount_______

 

Sponsored by:  Safesite Inc, DM 2000 Inc, Marshall Shredding Co,
Southwest Solution Group, OCS

 

For more information, contact:  Anne Comeaux - [log in to unmask] or
210-567-2400.

 

 

Anne Comeaux

Systems Librarian/Records Management Coordinator

Briscoe Library

University of Texas Health Science Center at San Antonio

7703 Floyd Curl Dr.

San Antonio, TX  78229

email:  [log in to unmask]

fax:  (210) 567-2463

phone:  (210) 567-2400

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If you have received this email in error, please immediately notify the
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