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Thu, 6 Jan 2005 12:04:59 -0500 |
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The University of Maryland College of Information Studies is offering an on-line workshop on virtual reference from January 31-February 25, 2005. "Virtual Reference Workshop 1.0" is designed for newcomers to the virtual environment from public, academic, or special libraries. This interactive, web-based workshop features readings, message board discussions with peers and knowledgeable faculty, and hands-on practice with LSSI Virtual Reference Toolkit software.
You will learn how to:
Overcome the unique challenges of providing virtual reference
Handle the virtual session, including glitches
Take advantage of the software features
Multi-task
Evaluate transactions and improve your performance
Participants should be prepared to dedicate approximately 10 hours to the course over the four-week period. Upon successful completion, 1.0 CEU will be awarded. For additional information on this and other professional development courses, visit www.clis.umd.edu/ce.
The registration deadline for VR 1.0 is January 14. REGISTER TODAY!
List archives at http://lists.ufl.edu/archives/recmgmt-l.html
Contact [log in to unmask] for assistance
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