Joseph,

dropped the ball 4 times referred to one client - Time Warner. The
Iron Mountain spokes person stated 12 times total for the whole
company in another article. Even anyone who believes that out of 5
million transactions only 12 were wrong might want to rethink the
accurancy of Iron Mountain's statements as that would mean their
accuracy is 99.9999976.

Inability to account........

I think Steve's point is accurate.

Mike

On 5/6/05, Joseph Showl <[log in to unmask]> wrote:
>     I have never used Iron Mountain services or have had any business
> association with them, but if this recent incident is true that they
> handle 5 million pickups a year and have dropped the ball 4 times, I
> don't see how anyone can use phrases like "obvious incompetency" or
> "failed process structure" or demand that they fix what is wrong. None
> of us in our profession (or anyone elses) that handles that kind of
> volume of transactions with so few mistakes. Before anyone goes to look
> to fix what's broke, I'd be very careful about tweaking a system with
> that kind of accuracy. You can strive for perfection, but you will never
> achieve it.
>     I'm sure that there are people that want to sue them so I can't
> blame them for wanting to be out front with all the positive info about
> them to counteract the negative. 4,999,996 plus
> 4 minus
> Not too shabby.
>    You'll never see those kind of odds in a casino(not even for the
> house).
>
> Have a good weekend everybody. I am.
>
> Joe
>
> Joseph Showl
> Ph: 609-343-2755
> Fax: 609-641-1167
> Email: [log in to unmask]
>
>
>

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