Many good suggestions so far, but I'll add the following:
Managing change management within your organization
RM and IT - Who handles what with e-records and documents?
Strengthening relationships with IT
Building a strong RM presence within your organization
Marketing your RM program
John Annunziello
Records Information Specialist
Toronto and Region Conservation Authority
5 Shoreham Drive
Downsview, Ontario M3N 1S4
(416) 661-6600 ext. 5272
fax: (416) 661-6898
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