RECMGMT-L Archives

Records Management

RECMGMT-L@LISTSERV.IGGURU.US

Options: Use Forum View

Use Monospaced Font
Show Text Part by Default
Condense Mail Headers

Message: [<< First] [< Prev] [Next >] [Last >>]
Topic: [<< First] [< Prev] [Next >] [Last >>]
Author: [<< First] [< Prev] [Next >] [Last >>]

Print Reply
Content-Transfer-Encoding:
8bit
Sender:
Records Management Program <[log in to unmask]>
Subject:
From:
"Hilliard, Mary" <[log in to unmask]>
Date:
Mon, 13 Feb 2006 15:36:45 -0600
Content-Type:
text/plain; charset="US-ASCII"
MIME-Version:
1.0
Reply-To:
Records Management Program <[log in to unmask]>
Parts/Attachments:
text/plain (249 lines)
Yvonne,
I am a firm believe in the power of marketing.  Marketing includes the
old "feature, function and benefit" presentations as well as the "WIIFM"
(what's in it for me?) scenarios.  By using presentations, training,
showcases, posters or any other means available to you, let the end
users see and if possible, experience what the benefits are (I am
presuming there are particular benefits that were identified in your
organization that precipitated this project).

When we implemented a new document management system in 2001, we had a
"showcase" so users could see how the system worked and what the
benefits were.  This was followed up with a formation of an internal
"users group" which met twice a year, classes for new users,
departmental presentations, and other outreach efforts.  The usage
increased considerably as a result of these efforts.

Of course, you need to understand the reasons for the "push back".  If
the system is actually harder to use or does not work with the business
processes, then the issue is not one of marketing but of the conception
of the project in the first place.  In that case....well, best of luck!!

Mary Hilliard, CRM
Records Manager, Records Management Officer
University of Texas System Administration
210 West 6th Street
Austin, Texas 78701
512-499-4557


-----Original Message-----
From: Records Management Program [mailto:[log in to unmask]] On
Behalf Of Harris, Yvonne
Sent: Monday, February 13, 2006 3:00 PM
To: [log in to unmask]
Subject: [RM] End user transition into electronic records- accessing
document images

I'm experiencing a major push back from my user community to access
document images versus requesting the paper files. Although policy and
standard procedures have been established and implemented during the
later stages of our current on-going backfile conversion imaging
project,- one year later, I'm having resistant from the user community
to utilize the images.

 As we all are aware, the directive comes from top management, however,
top management must funnel the importance of this learning curve and
transition time down to their subordinates. Unfortunately at times, the
communication gap begins at that very level.

I'm looking for your expertise to assist me in getting through this
transition: from the hard copy paper to the electronic version. Any
training information, manuals or common language on change management.
How to break the old habits? How to turn the negative, scared and
threaten perspective into a positive and more efficient process?

Thank you,
Yvonne

Yvonne Harris
Records, Imaging & Mail Manager
Ohio Police & Fire Pension Fund





-----Original Message-----
From: Records Management Program [mailto:[log in to unmask]]On
Behalf Of RECMGMT-L automatic digest system
Sent: Monday, February 13, 2006 12:00 AM
To: [log in to unmask]
Subject: RECMGMT-L Digest - 10 Feb 2006 to 12 Feb 2006 (#2006-43)


There are 4 messages totalling 160 lines in this issue.

Topics of the day:

  1. testing
  2. Hello! (2)
  3. By Maggie Mulvihill

List archives at http://lists.ufl.edu/archives/recmgmt-l.html
Contact [log in to unmask] for assistance

----------------------------------------------------------------------

Date:    Sat, 11 Feb 2006 23:00:24 -0800
From:    Ryan Brown <[log in to unmask]>
Subject: testing

123

List archives at http://lists.ufl.edu/archives/recmgmt-l.html
Contact [log in to unmask] for assistance

------------------------------

Date:    Sun, 12 Feb 2006 02:04:27 -0500
From:    Jordan Preve <[log in to unmask]>
Subject: Hello!

Looking forward to some great discussions!

Albert

List archives at http://lists.ufl.edu/archives/recmgmt-l.html
Contact [log in to unmask] for assistance

------------------------------

Date:    Sun, 12 Feb 2006 10:36:50 -0500
From:    Don Saklad <[log in to unmask]>
Subject: By Maggie Mulvihill

By Maggie Mulvihill
http://news.bostonherald.com/localRegional/view.bg?articleid=125627&form
at=text

   Home  >  News & Opinion  >  Local / Regional News  >

   Exclusive bru$h with the law: New library closed to
   the public

   By Maggie Mulvihill
   Sunday, February 12, 2006
   You pay millions for it each year - but you can't use
   it.
       The Social Law Library, which occupies 82,000
   square feet, or roughly 40 percent, of the stately new
   John Adams Courthouse, is closed to the public.
       That makes Suffolk County the only county in the
   state without a free public law library for the
   citizens who foot the bills.
       This despite the fact that the Legislature
   regularly appropriates an average of $1.5 to $2
   million annually for library operations, state budget
   records show. In contrast, the 17 other public law
   libraries across the state, also free to the public,
   get an average of $294,000 each year, records show.
       The 42 members of the library staff occupy the
   expansive fourth and fifth floors of the renovated
   Adams Courthouse in Pemberton Square rent-free, and
   don't pay for heat or electricity, said SLL president
   Jeffrey Swope, a partner at the Boston law firm of
   Edwards Angell Palmer & Dodge LLP.
       The executive director of the library, attorney
   Robert J. Brink, a regular contributor to local
   politicians, earns a whopping $190,000 annually, Swope
   said. Lobbyist Edward Dever Jr. has been paid $168,875
   in fees to advocate for the library on Beacon Hill
   since 1995, state records show.
       Swope does not deny the library is a private
   organization. He defends the denial of public access
   because private membership fees generate millions each
   year.
       The cost for an individual membership is $335
   annually, according to membership information provided
   by the library.A one-day "courtesy pass" is available
   for a citizen or lawyer who wants to use the library
   for that day, a library staff member said.
       The library is also free to all state agencies and
   members of the judiciary, legislative and executive
   branches, Swope said. Legal service organizations that
   work for the disadvantaged also get free memberships,
   he said. "It's really a wonderful subsidy for the
   taxpayers," Swope said. "We have nothing to be ashamed
   of."
       But lawyers who have to pay to use the library,
   including its Internet resources, disagree.
       "Any library that occupies public space in a
   public building should be open to the public - for
   free," said attorney Marilyn Beck, a former president
   of the Massachusetts Bar Association.
       Other critics point out that because most legal
   research is done online, there is no need for the
   library to occupy 82,000 square feet in the Adams when
   millions in funds are being spent to lease space for
   other Suffolk County court offices, such as the Trial
   Court's Office of Administration and Management and
   the Land Court.
       A Herald reporter visiting the library Friday saw
   just four people using library resources on the entire
   fourth floor, while one patron worked alone on the
   cavernous fifth floor. Swope acknowledged "foot
   traffic has dropped precipitously" in recent years due
   to both construction at the courthouse and the onset
   of online research.

   E-mail article to a friend
http://news.bostonherald.com/localRegional/view.bg?articleid=125627&form
at=text
By Maggie Mulvihill

List archives at http://lists.ufl.edu/archives/recmgmt-l.html
Contact [log in to unmask] for assistance

------------------------------

Date:    Mon, 13 Feb 2006 08:05:57 +0800
From:    Grahame Gould <[log in to unmask]>
Subject: Re: Hello!

I assume you've just joined the list - if so, Welcome!  Hope you get
great benefit from this listserv and make contributions of your own.

If not, please explain ...

Grahame Gould
Information Co-ordinator
Shire of Wyndham East Kimberley
Kununurra, WA, Australia
www.thelastfrontier.com.au 

This email may contain confidential information.  If you are not the
intended recipient, please contact the sender.

The views expressed in this email may or may not be the official
position of the Shire of Wyndham East Kimberley.


-----Original Message-----
From: Records Management Program [mailto:[log in to unmask]] On
Behalf Of Jordan Preve
Sent: Sunday, 12 February 2006 3:04 PM
To: [log in to unmask]
Subject: [RM] Hello!

Looking forward to some great discussions!

Albert

List archives at http://lists.ufl.edu/archives/recmgmt-l.html
Contact [log in to unmask] for assistance

List archives at http://lists.ufl.edu/archives/recmgmt-l.html
Contact [log in to unmask] for assistance

------------------------------

End of RECMGMT-L Digest - 10 Feb 2006 to 12 Feb 2006 (#2006-43)
***************************************************************

List archives at http://lists.ufl.edu/archives/recmgmt-l.html
Contact [log in to unmask] for assistance

List archives at http://lists.ufl.edu/archives/recmgmt-l.html
Contact [log in to unmask] for assistance

ATOM RSS1 RSS2