I guess I don't get too excited over this kind of product anymore. We would
never implement it here for a host of reasons.
Use of that black thing on my desk works fine for me. Even better is getting
up off my duff and actually speaking directly to a real person.
When I worked at Microsoft, I caught myself so many times emailing the
person that sat in the office across the hall from me. Emailing was the
culture.
Instant Messaging was introduced while I was working there. Although it was
marketed as a way to stay in communications with your team when the email
system was down (something that happened frequently because server ops was
generally testing new Exchange releases). I always told our systems folks
that if I needed to stay in touch with me team I would just walk around the
corner and talk to them. I got some pretty weird looks.
It is tough to be an analog person in a digital world!
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