Glen,
While agreeing in general that archiving all mail off to an archive isn't
good RIM there may be instances where the archiving of mail considered a
record could be adequate and acceptable from a risk standpoint for a
company. This would depend on the particular companies situation
(non-regulated) and risk management strategy. To me having a process and
following it consistently is better than no process at all
The archiving solution could also be a step in moving toward good RIM and
at the same time lower both liability and cost to a company. While full
management of messages in an ERM is best practice an interim step of
bucketing messages into record series categories could be beneficial in
movement toward that best practice. It's been a sort double edged sword
at my employer as its worked well from an IT /legal side ,not quite as
well from the RIM side but its better than it was and the next step will
involve less change management and be almost transparent to the end -user.
Again its a matter of putting a good plan together and gaining the
management /end-user approval needed to keep moving the process toward a
best practice endstate.
Small steps- small wins can move a RIM program toward the best practice
endstate while not causing major chaos in the enterprise.
My 2 cents
Steve Petersen CRM
Records Manager
Rockwell Collins Inc
319.295.5244
"Bringing Order Out of Chaos"
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