Steve, I am speechless that you are speechless - this may turn into a
pandemic.

From solely a time management standpoint, some people allot a certain
timeframe each day for email review and response; however, I think this
approach has diminished as more job-related tasks are initiated via
email and require subsequent email response.

Personally I attempt to approach email as I would hardcopy
correspondence and tasks that come across my desk - minimize the
handling and resolve what you can at first pass.

From a records management standpoint, avoid mass distribution of email,
use a pointer/link when possible, avoid the use of email folders, save
emails/attachments to a network drive with an appropriate electronic
folder structure.  The challenge is whether the user is educated on what
message content/attachments need to be saved and the associated
retention period.

Blake 

-----Original Message-----
From: Records Management Program [mailto:[log in to unmask]] On
Behalf Of Steve Petersen
Sent: Monday, April 02, 2007 12:24 PM
To: [log in to unmask]
Subject: Individual Email Management

I need some help from the list.  I just had an employee call and ask
more 
information on how to manage their email. They've read everything I've
got 
on my RIM website,policy,etc and are looking for more tips.  Can anyone 
direct me to some articles to give this employee.  I'm speechless and 
those that know me knows that's hard to do.  These would be tips for a 
individual and not on basic company thou- shalt.



thanks

Steve Petersen CRM
Records Manager
Rockwell Collins Inc
319.295.5244

"Bringing Order Out of Chaos"

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