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Records Management Program <[log in to unmask]>
Date:
Mon, 30 Apr 2007 22:32:24 -0600
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Records Management Program <[log in to unmask]>
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"Llull, Ulises" <[log in to unmask]>
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Captivating discussion!  Here are my takeaways, fwiw:

-  We should not inhibit the use of any technology that has business
value.  Think IM, Wikis, Blogs.  We need to figure out a way to meet our
productivity, knowledge sharing, risk & cost management, compliance, and
other objectives without sacrificing the free flow of ideas and
initiative.

-  Use training instead of restrictions where possible.  Restrictions
often stifle creativity and slow the pace of business.  

-  The best policy is one that can meet the organization's objectives
while respecting its culture (that which differentiates it and keeps its
people motivated, productive, and retained) and anticipating future
developments (technological, cultural, process, etc).

-  If you want people to follow policy, make it easy for them to do so.
Reward them for doing the right thing by giving them tools and processes
that make it EASIER to engage in desired behavior than to do otherwise.

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