In response to Pilar C. McAdam, CRM - Does anyone have or know of
guidelines for setting up file plans for
unstructured electronic data?

There was a good presentation on this topic by someone from Harvard at
last year's ARMA Conference.  I couldn't find an online version, but
there is this document which might be helpful -
http://hul.harvard.edu/rmo/downloads/ElectronicDesktopManagementGuidelin
es.pdf
Mary Hilliard, CRM

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