I only found used copies of 1993 John Phillips book -- http://www.amazon.co.uk/Software-Directory-Automated-Records- Management/dp/0933887345 http://www.amazon.com/Software-Directory-Automated-Records- Management/dp/0933887345/ref=sr_1_2/002-5794068-7864067? ie=UTF8&s=books&qid=1193093768&sr=1-2 http://www.betterworld.com/product1.aspx? product_id=2464294&pp=1&SearchId=5233984 Following Jesse Wilkins suggestion, here are some government links http://www.illinois.gov/ito/recordsretention.cfm http://www.archives.nysed.gov/a/records/mr_cons_records.shtml http://www.archives.nysed.gov/a/records/mr_pub63.pdf http://www.nysarchives.org/a/records/mr_storage_rms.shtml ARMA had these RM software/system articles: "Beyond Features and Functions: Evaluating ERM Software Alternatives" (2007IMJ Priscilla Emery) http://www.arma.org/bookstore/productdetail.cfm? ProductID=2015 "Standards: Not 'One Size Fits All'" (2006IMJ Hans Hofman) http://www.arma.org/bookstore/productdetail.cfm?ProductID=1806 "Cost/Benefit Analysis for Implementing ECM, BPM Systems" (2007IMJ Author (s): Doug Allen, CRM, CDIA+) http://www.arma.org/bookstore/productdetail.cfm?ProductID=2244 "Comparing apples and oranges: Methods for evaluating and selecting RM software" (ARMA Records Management Quarterly, Jan 1996 by Mark, Teri J., & Jane M. Owens) http://findarticles.com/p/articles/mi_qa3691/is_199601/ai_n8751824 "The Sargasso Sea of records management software" (ARMA Records Management Quarterly, Apr 1996 by Connelly, Jim) http://findarticles.com/p/articles/mi_qa3691/is_199604/ai_n8746036 Angel Ramos Records Analyst List archives at http://lists.ufl.edu/archives/recmgmt-l.html Contact [log in to unmask] for assistance To unsubscribe from this list, click the below link. If not already present, place UNSUBSCRIBE RECMGMT-L or UNSUB RECMGMT-L in the body of the message. mailto:[log in to unmask]