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Date: | Tue, 6 Jun 2006 08:44:50 +1000 |
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Kara
The National Archives of Australia has an Archives Advice on why email
archiving solutions are not recordkeeping solutions at
http://www.naa.gov.au/recordkeeping/rkpubs/advices/advice69.html.
Even though it is aimed at the Australian Federal Government, it should help
you address some of the issues involved.
Disclosure: I wrote this advice.
John Lovejoy
[log in to unmask]
Disclaimer, I dont speak for them
-----Original Message-----
From: Kara Rubinson [mailto:[log in to unmask]]
Sent: Tuesday, June 06, 2006 1:13 AM
To: [log in to unmask]
Subject: [RM] Email Archiving
Has anyone successfully implemented an email archiving solution? If so,
I would love to hear your thoughts on the following...
I understand & agree with the need to retain/dispose of email based on
content & the retention schedule. Does your system require email users
to "declare" emails as records? Or, does your system automatically
archive emails for different retention periods based on keywords &/or
the To/From? Or some combination of both? With over 20,000 email users
of widely varying technical abilities, we hope to make our system as
automated as possible, keeping user involvement to a minimum. Is that
do-able?
Thanks in advance for your assistance!
Kara Rubinson, CRM
List archives at http://lists.ufl.edu/archives/recmgmt-l.html
Contact [log in to unmask] for assistance
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