David R. McLallen asked: 

"When you have them pull the boxes for purging, do you then go to their
site and ascertain that they have pulled the proper boxes?

Do you insist on being present for the shredding or do you entrust your
vendor and trust their certificate of destruction as proof that they
have followed your directions?"

I suppose much depends on the volume of destruction that you're dealing
with.  Strictly speaking, your "anal" insistence on witnessing the
actual destruction does demonstrate due diligence.  However, I don't
think that this is a realistic option for many of us.  As more RIM tasks
get outsourced, we have to rely on the integrity of the parties we've
outsourced the work to (though we may build in audits or other checks of
those processes).  I do not have any horror storied to share, although
I'm sure that they happen.

Pilar C. McAdam, CRM
Director of Legal Information Systems
Sheppard Mullin Richter & Hampton
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