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| Date: | Wed, 26 Jan 2011 13:06:12 -0500 |
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Thank You
Ronald McCully
OSD Records and Declass Div
----- Original Message -----
From: Records Management Program <[log in to unmask]>
To: [log in to unmask] <[log in to unmask]>
Sent: Wed Jan 26 12:47:47 2011
Subject: Re: Ideal Functionalities for an ERMS?
Mary wrote:
" no solution will work if users won't use it and if it is too hard, they won't."
I can agree with this comments, but...
I think this is the point that many fellows discuss here - Training, Implementation, Follow-up.
From my experience, electronic systems allow a little bit more than "handwriting" - normally designed systems will help user to chose the "right" "answer" and to be consistent.
Of course, sometimes we want from the systems something not logical.
It is not joke, but 15 years ago, when first CD components were implemented, some people used "it" as coffee holder and was surprised that computer stopped to work when coffee cup turned over.
Regards,
Alex Babin
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