Paul--

No, it's not customary. Like the others, I have never been presented with 
a fee for the certificate. The certificate is basically a receipt for 
services rendered, ie. confirmation of the destruction and is part and 
parcel of the transaction. I too recommend reviewing your agreement with 
the vendor and consulting with legal.

This sounds a little like the Jets/Giants crazy ticket buying program 
where one must first pay for the rights to buy tickets before actually 
buying a ticket.

Keep us posted on the outcome.

Best, 
Stephen Cohen
MetLife
New York City NY


QUESTION:  Is it customary and appropriate for a vendor to charge for a 
Certificate of Destruction and, if so, what is the appropriate fee?

Paul R. Scott, CA, CRM
Records  Management Officer
Harris County, TX

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