Although I don't post often, I'm currently addressing a similar issue of 
work process analysis v. records inventory.  I agree with Ginny. While 
getting a RRS together, it is helpful to discuss the departmental work 
flow, especially if your corporation has several previously autonomous 
companies who had been "doing their own thing" for years.  I've found 
redundancy in both paper based and electronic records collections, 
sometimes with disparate retentions (for the same record type) or the 
dreaded "perm" tag..  So while trying to create a slightly more granular 
RRS so folks in the user departments can better understand what they have, 
who else uses the same record and where it falls in the scheme of things 
retention wise, having the work flow analysis can be really helpful in 
unearthing some really good opportunities to save some storage dollars and 
reduce risk. Yes, it takes more time/resources/patience. I guess you have 
to find the right balance point between the two tasks for your particular 
company's situation. 

 
Nancy K. Ur
Corporate Records Manager
Chubb & Son, a division of Federal Insurance Company
General Counsel/WTO+1
15 Mountain View Road
Warren, N.J.  07059
Phone: 908-903-3436
Fax:     908-903-3820

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