I work in the Division of Facilities at Georgetown University.  Up until 
now all of our specifications and operations and maintenance manuals 
have been in hard copy.  Now we want our architecture and engineering 
firms and contractors to deliver the manuals in digital format.

I'm wondering if anyone has experience creating manuals in this 
fashion?  How are the pages formatted (PDF/A)?  What types of markers 
are used inside (bookmarks)?  Any recommendations on what not to do?

We will need to train the vendors how to institute our format because 
they are the authors of the documents.  Does anyone have guidelines for 
this?

Okay to respond off the listserv.

Joanna Fagan

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