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Subject:
From:
"Ian J. Thomas" <[log in to unmask]>
Reply To:
Records Management Program <[log in to unmask]>
Date:
Wed, 30 Nov 2011 12:09:47 -0500
Content-Type:
text/plain
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Hi Fred,

Melissa is correct and I can also elaborate...  O'Neil Software has released a 
series of web-services that allows 3rd-party software packages, such as 
Accutrac, to integrate their products directly to an off-site record center 
using O'Neil's solutions.  

Commercial record centers have long recognized that there is a need to give 
visibility and easy access to off-site records and introduced web-portals, such 
as O'Neil's RSWeb, to allow their clients access to view, update and order 
services online.  This was a great improvement on the traditional phone, fax or 
email solutions, but it still required clients staff to access the web-portal.  The 
question we kept hearing was: if only the off-site records and services could 
be accessed directly from their file-room software?

O'Neil heard this request and have released a series of Web Services (we call 
them the Record Management Bridge or RMBridge for short) specifically 
designed for the integration of file room software products to off-site record 
centers utlizing O'Neil's RS-SQL software. Accutrac are one of the first 
solutions to take advantage of these web-services.  All of the functionality 
expected in the web-portal of the commercial record center using O'Neil is 
now included in their software offering, with the ability to  view, update and 
order services without leaving the package they are comfortable with. This is 
a huge time saver and helps ensure accuracy and complete visibility.

In the case of Tejon Ranch, they use Accutrac internally but store their 
offsite records with a company who uses O'Neil.  They are the first to use this 
service and I am sure a press release will announce that shortly.

Currently there are two active file management products who have integrated 
these web-services  into their products:  Accutrac and Intandem Solutions.  
We are in discussions with several more and hope that over the coming 
months and years we can announce more products who have taken 
advantage of this ability to seamlessly integrate their products.  We also plan 
to add more web-services to give greater integration possibilities.

Please feel free to contact me on or off list at [log in to unmask]

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