How will Twitter, social media play into new record-keeping policy? -
FederalNewsRadio.com
A new Presidential memo, which directs federal agencies to take new
steps<http://www.federalnewsradio.com/?nid=239&sid=2648774>for
archiving digital records, such as emails and postings on social media
networks, points to a record-keeping challenge.
Over the past decade, email has become the primary method of communication,
and social media use — such as postings on Facebook and Twitter — has
become a normal part of doing business for some agencies.
But the sheer volume of new records and the profusion of various digital
formats has proven to be a challenge.
For one, how exactly does an agency store a tweet? And how do agencies know
when the latest 140-character mini-message rises to the level of a
permanently valuable historical record?
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Peter Kurilecz CRM CA
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