Hello to everyone,

"System of engagement" is the new terminology for defining the business
application of social technologies.  In my organization we are in a
discussion about revising our information framework.  There is a need for
integrating the social business in the organization.  Does  anyone have
been involved in implementing social business technology or in such
discussion.

Do we need to archive/manage those contents? if so do we integrate them in
our RIM system or is it considered as separate.  I red the following
publication and many others, what I am looking for is personal experience
and thoughts.  I may be reached at my personal email below.

http://www.aiim.org/~/media/Files/AIIM%20White%20Papers/Systems-of-Engagement.pdf

Thanks in advance
Michele
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