yes folks it was the word that is used instead of the manure that triggered the filter. my point was that the message I got did not provide a clue as to what was the trigger word. I remember years ago when these filters first came into being that they would block messages for forbidden words that were contained in another word. can't remember the exact word but we had a subscriber from the ME who brought the problem to my attention. If I had spotted the offending word I would have replaced a single with an * or some other character Peter Kurilecz CRM CA [log in to unmask] Dallas, Texas Save our in-boxes! http://emailcharter.org http://twitter.com/RAINbyte http://tech.groups.yahoo.com/group/RAINbyte/ http://paper.li/RAINbyte/rainbyte http://pinterest.com/pakurilecz/archives/ http://pinterest.com/pakurilecz/records-management/ http://www.linkedin.com/in/peterakurilecz Information not relevant for my reply has been deleted to reduce the electronic footprint and to save the sanity of digest subscribers List archives at http://lists.ufl.edu/archives/recmgmt-l.html Contact [log in to unmask] for assistance To unsubscribe from this list, click the below link. If not already present, place UNSUBSCRIBE RECMGMT-L or UNSUB RECMGMT-L in the body of the message. mailto:[log in to unmask]