Hello,
Are there any industry standards on how long an acceptable period is between
communicating an email hold to IT and actually placing the mailbox on hold? I
have 'argued' that just because the technology may be at your fingertips and
you can possibly implement a hold almost instantly, having a consistent
reasonable period (few days) is not only defensible, but probably the better
approach.
Thanks.
Ben Greene, CRM
Minnepolis, MN
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