Linda - our record's policy includes a section that says that our email, chat
and phone platforms are not systems of record. If the content of an email
constitutes a company record, it must be saved on an alternative platform
i.e., saved as a .msg on a shared drive. Our email purge policy purges
deleted items after 15 days, sent items after 30 days, but inboxes are
never purged rather they are limited in size to encourage employees to
save important emails elsewhere.
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