At one corporate client of mine, it was pretty simple:
-- If the email was received from outside the firewall, the recipient was responsible for saving the email to a network drive
-- When a worker sent an email outside the firewall, the sender was responsible for saving a copy to a network drive
-- Email entirely within the organization was automatically saved on the email server
-- Normal retention schedules applied to the emails.
It was a simple solution, not airtight, but adequate for the desired risk mitigation.
Good luck, Caudia
Gordy
Gordon E.J. Hoke, CRM
http://PositivelyRIM.blogspot.com
-----Original Message-----
>From: "Didley, Claudia" <[log in to unmask]>
>Sent: May 6, 2010 6:55 AM
>To: [log in to unmask]
>Subject: Email Retention Policy
>
>
>
>Does anyone have an email retention policy they can share? We are in
>the process of setting up an email archiving system and I would like
>some ideas. Specifically, do you capture all users emails or only
>certain users. How long should emails be retained? Are the retentions
>set up per department? Any information would be greatly appreciated,
>thank you for your help!
>
>
>
>Thank You,
>
>Claudia Didley, PHR
>
>Corporate Records Manager
>
>
>
>3875 California Road
>
>Orchard Park, NY 14127
>
>Phone: 716-539-7242
>
>Fax: 716-662-8985
>
>
>
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