Hi, all,
One of my doctoral students wrote a dissertation on disaster planning and recovery at the World Trade Center:
Thomas Virgona (Ph.D. awarded May 2008) “September 11, 2001: A Study of the Human Aspects of Disaster Recovery Efforts for Wall Street Financial Service Firms.”
Greg
******************************
Gregory S. Hunter, Ph.D., CA, CRM
Professor
Director, Certificate in Archives and Records Management
Director, Doctor of Philosophy in Information Studies
Palmer School of Library and Information Science
Long Island University, C.W. Post Campus
720 Northern Boulevard
Brookville, NY 11548
516-299-2171
516-299-4168 (fax)
[log in to unmask]
Fellow, Society of American Archivists
Series Editor, The Archivist's and Records Manager's Bookshelf (Neal-Schuman Publishers)
******************************
From: Richard G. King
Sent: Mon 8/23/2010 11:50 AM
To: [log in to unmask]
Subject: Re: [RM] RM Case Study : WTC info - how many companies survived after 9-11 attack?
Nazariah Bt Nasarudin (MD/PCSB) wrote:
> Hello!
>
> I'm not new to this listserve. Seldom asked question to the list but I
> usually kept myself silence most of time.
>
> I'm currently preparing documentation on the impact of failing to follow
> Records Management Guidelines to give RM more meaningful.
>
> My superior asked me to put in real-world case scenario to open up
> people's eyes on the importance of documents and records handling.
>
> I've managed to get information on ENRON and Challenger disaster on how
> the information was mismanaged led to certain circumstances.
>
> Most serious case is from the World Trade Center 9-11 attacked. Tried
> Google from the net information below but not able to find the
> information.
> * total of companies resided in WTC before the attacked
> * how many companies able to continue their business as usual
> after the attacked because they had successfully implemented their
> Records Management policy?
> Really hope if anyone have this information and can share some
> information related to this.
> Thank you.
> Regards,
>
> Nazariah Nasarudin
> Executive Business Information Management (BIS)
> Kuala Lumpur
>
>
Folks,
Haven't found everything I was looking for yet (maybe I made it up?) but
offer the following:
"One of the most significant events involving lost data since the
beginning of the information
technology age was the result of terrorist attacks on Sept. 11, 2001.
Of the 131 technology
sites affected, only two performed a successful 'failover' to a
redundant system. Of the 129 sites
that failed 70% of data was recovered after 120 hours, but 30% was lost
forever. This means
that $3.1 billion worth of technology did not work as expected. The
lesson here seems to me
that planning without testing is fruitless." Quoted from Dwayne
Melancon in his article "Beyond
Disaster Recovery: Using Configuration Audit and Control to Develop an
Effective BCP." From:
tripwire, 2007 (www.tripwire.com). I haven't checked to see if this
site is still alive.
See also: Rob McNelly's article "Real World Disaster Recovery: a
disaster like Hurricane
Katrina raises important IT questions." In: IBM System Magazine, Pp.
11-12, June/July 2006.
In that article he points out among other things that redundant systems
did not have current applications
on them (upgrades had been done at HQ but not at warm site) and the
intense problems that problem caused.
I'll see if I have more info on failure rate of companies but my
(probably faulty) recollection
is that those 40 companies that lost ALL their data in the WTC disaster,
even with redundant systems,
did permanently fail. Dick King, University of Arizona
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