Great article Peter!  And timely too.  I shared the link with my Dominican University class.  The article is another example of the RIM valuation pointed out by Saffady in Records and Information Management: Fundamentals of Professional Practice.  Vicki Wiler, Director, Publications, at ARMA HQ turned me on to this text for my classes.  I appreciate materials like these that point out the actual business value of RIM, especially as opposed to the blunt form of selling RIM; "Do this or else!"  And the Information Governance angle is the hot topic to decision-makers. 

Regards from the "Professor",

David B. Steward
Director of Records
 
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