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Subject:
From:
"Lyons, Sherry A" <[log in to unmask]>
Reply To:
Records Management Program <[log in to unmask]>
Date:
Thu, 21 Feb 2013 15:29:44 -0600
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Dear Group,

I was wondering if any of you have installed a Bell + Howell Copiscan 8000 Spectrum 8125 DC scanner on a PC with Windows 7  --  32 Bit or 64 Bit?
Specifically, where did you obtain the drivers? (Briefly, drivers help the device manager on Win 7 recognize scanners.)
We are running into problems finding the drivers and since B&H is gone and Kodak appears to be out of the scanner equipment market, the tech support isn't getting the issue resolved.
We have looked for a third party provider to no avail. We have contacted vendors, consultants, Google and a ouija board.
Everybody thinks someone will step up and do it since there must be zillions of B&H production scanners still in the workplace and that Kodak would logically be the one since they bought B&H. Suffice it to say, Kodak had its own problems at the moment.

Any help would be appreciated.


**********
Thanks,
Sherry A. Lyons, CRM
713-500-8504           or         [log in to unmask]<mailto:[log in to unmask]>



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